Job Description

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Position: BMC Mainview Administrator

100% REMOTE

Contract

Responsibilities:

• Understand MainView product capable of creating automation, using Total Object Manager (TOM).
• Process requests for automation from all Mainframe support groups and businesses.
• Good understanding of problem, incident and change management process flows.
• Install, upgrade, and maintain supported software products for software currency, applying necessary fixes, and maintaining oper security, performance, and high availability configurations.
• Manage incidents for supported software/hardware as a Level 2/3 technician, including actively participating in troubleshooting conferences, resolving assigned incidents, or opening support cases with software/hardware manufacturers.
• Follow change management standards, including proper pre-implementation testing, quality of change documentation, scheduling changes with adequate lead-time, communicating to key stakeholders, and implementing during allowed change windows.
• Attend monthly meetings with software/hardware suppliers to understand their direction, inform them of challenges, and review/prioritize open incidents.
• Proactively learn/understand new features of supported software/hardware.
• Participate in team meetings to ensure key internal and external stakeholders are kept informed of project status.
• Build, leverage, and maintain effective alliances across technical and business communities.
• Interact with customers to achieve efficient, effective, and credible results.
• Understand how supported software/hardware is used to achieve business goals.
• Work occasional weekends and nights to support implementation / upgrade activities to ensure high success of change activity as well as supporting off-shift incident resolution as needed.

Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.

Equal Employment Opportunity Statement:

Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Awards and Accolades:

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Thanks & Regards

Abhishek Kumar

Sr. Technical Recruiter

201-365-4885

abhishek@net2source.com

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