Job Description

Job Description

Job Description

Description:

We are seeking a highly skilled and experienced ServiceNow Developer to join our fully remote team supporting our client. In this role, you will be responsible for designing, developing, and implementing advanced ServiceNow solutions that meet our client’s business needs. You will have deep knowledge of core modules such as Incident Management, Change Management, and Problem Management, as well as advanced modules or custom application development. You will work closely with stakeholders to analyze requirements, develop custom applications, and ensure the optimal performance and functionality of the ServiceNow platform.

• Development and Customization: Design, develop, and implement ServiceNow applications and modules, including custom scripts, workflows, and integrations.
• Technical Leadership: Provide technical guidance and leadership to junior developers and other team members. Review and enhance existing code and processes for efficiency and effectiveness.
• Requirements Gathering: Collaborate with stakeholders to gather and analyze business requirements. Translate these requirements into technical specifications and solutions.
• Troubleshooting and Support: Troubleshoot and resolve complex issues related to ServiceNow applications and integrations. Provide ongoing support and maintenance to ensure optimal system performance.
• Business Rules: Develop and manage complex business rules to automate processes and ensure system integrity.
• APIs and Integrations: Design and implement integrations using REST and SOAP APIs, ensuring seamless data exchange between ServiceNow and other systems.
• Custom Applications: Build and maintain custom ServiceNow applications tailored to specific business needs, ensuring scalability and performance.
• Best Practices: Ensure adherence to best practices, coding standards, and industry guidelines in all development activities.
• Documentation: Create and maintain comprehensive technical documentation, including design specifications, user guides, and knowledge base articles.
• Innovation: Stay up-to-date with the latest ServiceNow features, updates, and industry trends. Recommend and implement innovative solutions to improve system functionality and user experience.

Qualifications:

• Experience: 5+ years of experience in ServiceNow development, including extensive hands-on experience with business rules, APIs, integrations, and custom applications.
• Technical Skills: Proficiency in ServiceNow platform scripting (JavaScript, GlideScript), REST and SOAP integrations, and ServiceNow development tools.
• Certifications: ServiceNow Certified Application Developer, Certified Implementation Specialist, or similar relevant certifications preferred. Security+ certification is required.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
• Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with stakeholders and team members.

Non-Negotiable Requirements: REQUIRED EDUCATION AND EXPERIENCE:

• 5+ years of experience in ServiceNow development, including extensive hands-on experience with business rules, APIs, integrations, and custom applications.
• Experience implementing the DevOps module is key.
• Proficiency in ServiceNow platform scripting (JavaScript, GlideScript), REST and SOAP integrations, and ServiceNow development tools.

REQUIRED CLEARANCE:

• Secret clearance (needed before starting)

REQUIRED CERTIFICATIONS:

• Security+ CE
• ServiceNow Certified Application Developer, Certified Implementation Specialist, or similar relevant certifications preferred.

Technical Environment: On-prem ServiceNow instance hosted by a third party, not ServiceNow cloud. Windows 10 or Windows 11 operating systems; ServiceNow ticketing system; Microsoft 365 Office suite of applications.

A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. If the position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence -scope polygraph examination.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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