Job Description

Job Description

Job Description

North Point Yacht Sales is an authorized dealer for several lines of powerboats and sailboats along with an extensive list of brokerage boats. We are seeking a highly motivated individual with excellent communication skills, and a passion for boating to fill the Marine Service Advisor position.

We are looking for a self-starter who can work independently, and with internal team members on the company’s goals and objectives. A strong ability to communicate effectively with customers, vendors and partners to create lasting relationships is key for this position. Required knowledge of boats ( and their operation ), marine engines, repairs, and maintenance for boats is necessary. Under the supervision of the Service Manager, the Service Advisor Specialist will be responsible for:

• Generating service jobs, distributing to service technicians and managing process.
• Answer phones and communicate with customers, act a liaison between North Point and the customer.
• Understand customer’s needs and expectations, communicating them with Service Manager.
• Assisting Service Manager in writing new work estimates, coordinating work schedule with service technicians and subcontractors.
• Reviewing service technician timesheets and entering in system.
• General sales assistance for boat shows and other marketing events.
• Create kits of materials for various routine jobs.
• Invoicing – work closely with Office Manager to produce accurate and timely work order invoices.

Job Tags

Similar Jobs