Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager in the United States .

We are seeking an experienced Program Manager to lead and oversee a regional Disaster Case Management program. In this role, you will ensure the delivery of high-quality services to disaster-affected individuals and families while maintaining compliance with grant, state, and federal requirements. You will manage and mentor staff, drive operational excellence, and collaborate with community and government partners to expand resources and improve outcomes. The environment is fast-paced, mission-driven, and requires hands-on leadership, strategic oversight, and strong problem-solving skills. This role offers the opportunity to make a meaningful impact by guiding teams and enhancing the efficiency, quality, and reach of critical disaster response services.

Accountabilities:

• Lead the overall Disaster Case Management program, ensuring staff meet deliverables and maintain compliance with FEMA, state, and organizational standards.
• Manage daily operations of program staff, overseeing case management services, reporting protocols, and office procedures.
• Recruit, hire, train, and retain qualified staff in collaboration with Human Resources and Supervisors.
• Supervise Case Manager Supervisors, providing coaching, mentorship, and performance feedback to ensure quality leadership.
• Monitor case management quality and compliance, reviewing Individual Recovery Plans (IRPs), service plans, and case notes.
• Develop and implement standard operating procedures (SOPs) and ensure staff are trained and supported to meet program goals.
• Prepare and analyze reports on program performance, compliance, and outcomes for internal and external stakeholders.
• Build and maintain partnerships with community organizations, government agencies, and other relief and recovery stakeholders.

Participate in professional development and trainings to stay current with disaster management best practices

Requirements

• Bachelor’s degree in social/behavioral health or a related field; Master’s degree preferred.
• 5+ years of management and supervision experience, preferably including supervision of remote or multi-site staff.
• Experience in disaster or emergency services strongly preferred.
• Proven ability to lead teams, set expectations, and foster accountability, transparency, and collaboration.
• Strong knowledge of case management practices, trauma-informed care, and client-centered service delivery.
• Excellent organizational, analytical, and reporting skills.
• Valid driver’s license with clear record and access to a personal vehicle; ability to travel up to 10% within a multi-county region.
• Willingness to work nights, weekends, and holidays as needed to meet program demands.
• Ability to pass criminal and background checks and maintain client confidentiality.

Benefits

• 💰 Competitive salary commensurate with experience
• ✨ Comprehensive medical, dental, vision, life, and disability benefits
• 📈 401k or retirement plan options
• 🏝 Generous vacation policy, paid holidays, and leave benefits
• 🍼 Paid parental leave for all parents
• Opportunities for professional development and continuing education
• Supportive, mission-driven work environment with a focus on community impact

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly:

• 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
• 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
• 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
• 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias—focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team.

Thank you for your interest!

If you want, I can also make a more concise, candidate-focused version emphasizing leadership impact and program mission to attract top-tier applicants. Do you want me to create that version too?

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