Job Description

Police Records Supervisor

The City of Waco seeks a Police Records Supervisor who has the capacity to supervise a public records work group and train staff. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

Minimum starting salary: $23.5281 per hour.

Minimum qualifications:

• High school diploma or GED equivalent
• Three years of experience within a related setting
• Specific technical training and certifications are required:
• National/Texas Crime Information Centers (NCIC/TCIC) within six months from date of hire.
• Depending on the needs of the City, additional licenses and certifications may be required.
• Must be able to pass a Criminal Justice Information Services (CJIS) background screening.
• Must complete Police Department Background Packet (the packet will be sent after the position closes)
• Must be able to pass a polygraph.
• Must possess a valid Texas Driver's License.

Preferred:

• Associate's Degree in Business, Criminal Justice, or a related field and
• One year of supervisory experience

Position description:

Under basic supervision, supervises staff and functions of Public Records work group for the Waco Police Department (WPD), in compliance with City procedures and state laws and regulations.

Essential functions:

• Supervises a Public Records work group; assures that appropriate services are provided, and work is performed in compliance with state laws, City policies, and WPD quality standards; interprets and enforces policies and procedures governing confidentiality requirements and release of police records and information.
• Supervises and trains staff; assigns work, conducts performance evaluations, and resolves personnel issues; reviews work performance and assures that quality and timeliness standards are met; meets regularly with staff to discuss and resolve technical issues, workload, and records system integrity.
• Processes a variety of public records and information requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; prepares activity reports.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.

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