Job Description

Job Description

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

WhiteWater Express is a company that believes that respect is given, not earned, and we want to see all of our teammates have personal success during and after their time at WhiteWater.

Position Overview

As we continue our phase of rapid expansion—with over 140 locations across Texas, Oklahoma, Michigan, Ohio, Kentucky, Louisiana and South Carolina —we are seeking to add a National Maintenance Director to our leadership team. This is a highly visible and important position as the facilities team supports the quality of our operations by ensuring great customer experiences and making sure our locations are great places to work for all our staff.

Total compensation range: $140,000- $160,000 per year, including bonus potential

Key Responsibilities

• Lead a team of regional maintenance directors (2 directors today), who in turn oversee maintenance managers (8 managers today) and maintenance technicians (28 positions today): hire, train, set performance goals, and conduct regular site inspections at our 140+ car wash locations
• Management of weekly schedules, capital projects, and overall team efficiency and customer (operator) satisfaction
• Oversee preventative maintenance program for car wash equipment and facility infrastructure
• Oversee repair work and troubleshooting for car wash equipment, including electrical, plumbing, and chemical delivery systems
• Create and manage annual facilities budgets, track expenses, and identify cost-saving opportunities through process improvements or vendor negotiations
• Coordinate maintenance capital projects, including equipment upgrades and major renovations
• Enforce safety protocols, ensure compliance with federal, state, and local regulations (OSHA, EPA, chemical handling)
• Implement quality assurance measures: audit sites for cleanliness, uptime, energy usage, and customer-facing standards
• Through partnership with IT, produce and analyze monthly reports and key performance metrics on maintenance ticket closure, downtime, preventative maintenance and key expenses (R&M, travel, payroll)
• Serve as escalation point for critical site outages or environmental incidents, leading root-cause analyses and corrective action plans in partnership with the operational vice presidents and regional directors

Qualifications

• 7+ years of experience leading a multi-layered technician team (examples include car wash, industrial maintenance, multiunit retail or restaurant maintenance, or oilfield services technicians)
• Passionate about cultivating and promoting leaders in the maintenance field
• Strong interviewing and recruiting skills, including developing managers on recruitment and interviewing
• Ability to work cross-functionally with partners in operations as well as in HR and accounting
• P&L comprehension, including ability to analyze and manage expense controls
• Excellent communication and interpersonal skills; confidence in working with executive stakeholders
• Ability to manage human resources situations to protect our employees and our company
• Ability to travel to our 8 markets multiple times per month

Benefits

• Total compensation range: $140,000- $160,000 per year, including bonus potential
• Comprehensive Health Benefits (Medical, Dental & Vision)
• Voluntary Benefits including Pet Insurance
• Paid Time Off in addition to Company Paid Holidays
• 401(k) Retirement Plan with Company Matching
• Company-Paid Life Insurance
• Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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