Looking for Phone/Live Chat/Email Remote Based Customer Service Agents job at ValuedHR Business Services LLC Raleigh, NC, US

Job Description

Job Description: Company Overview: ValuedHR Business Services LLC is a leading provider of human resources solutions for businesses of all sizes. Our goal is to help companies streamline their HR processes and improve their overall efficiency. We are currently seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Agents. Job Overview: As a Remote Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through phone, live chat, and email communication channels. Your primary focus will be to assist our clients with any inquiries or concerns they may have regarding our services. This is a freelance position, allowing you to work from the comfort of your own home. Key Responsibilities:

Respond to customer inquiries and provide accurate information about our services
Assist customers with any technical issues they may encounter
Process customer orders and payments
Maintain a high level of customer satisfaction by resolving any issues or complaints in a timely and professional manner
Collaborate with team members to ensure a seamless customer experience
Keep detailed records of customer interactions and transactions
Proactively identify opportunities to improve the customer experience and provide feedback to the team

Qualifications:

Minimum of 1 year experience in a customer service role
Excellent communication skills, both verbal and written
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficient in Microsoft Office and basic computer skills
Availability to work flexible hours, including evenings and weekends
Previous experience in a remote or freelance role is a plus

Why Work With Us:

Flexible work schedule and the ability to work from home
Opportunity for growth and development within the company
Supportive and collaborative team environment
Chance to work with a diverse range of clients and industries

If you are a self-motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team at ValuedHR Business Services LLC and help us make a positive impact on businesses around the world. Required Skills: • Communication Skills

• BASIC

• Chat

• LLC

Customer Experience
Compensation
Human Resources
Availability
Customer Satisfaction
Payments
Records
Email
Customer Service
Microsoft Office
Business
Communication ValuedHR Business Services LLC

Job Tags

Remote job, Freelance, Flexible hours, Afternoon shift,

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