Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

SVRrMWFyTzVwZnJYTXpQa09mVjNSOFdra2c9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Topline

Graphic Designer/Video Editor Job at Topline

We are hiring in behalf of Harris Media and w ere looking for a Graphic Designer/Video Editor who can bring both visual creativity and motion graphics expertise to our digital media projects. Specifically, we need someone with experience designing websites, digital ads...

Meijer

Overnight (3rd shift) Merchandise Stocker Job at Meijer

 ...location on the shelf. You will play a vital role in keeping our store running smoothly and having a positive impact on the community we...  ...customers on a consistent basis. You have the ability to lift up to 50lb boxes. The ability to lift, carry, push, pull, bend and... 

Cross Country Nurses

Travel Nurse RN - Educator - $3,015 per week Job at Cross Country Nurses

 ...Cross Country Nurses is seeking a travel nurse RN Educator for a travel nursing job in New York, New York. Job Description & Requirements ~ Specialty: Educator ~ Discipline: RN ~ Start Date: 07/21/2025~ Duration: 14 weeks ~37 hours per week ~ Shift: 8... 

Core Medical Group

Travel Pediatric Occupational Therapist - $2,000 per week Job at Core Medical Group

 ...Core Medical Group is seeking a travel Outpatient Pediatric Occupational Therapist for a travel job in Gainesville, Florida. Job Description & Requirements ~ Specialty: Pediatric Occupational Therapist ~ Discipline: Therapy ~ Start Date: 06/23/2025~ Duration... 

Lehigh Carbon Community College

Adjunct Instructor - Private Pilot Ground School Job at Lehigh Carbon Community College

 ...appropriate knowledge and skills in compliance with and based upon current requirements of the Federal Aviation Administration Private Pilot Certificate. Study of the following topics within FAA Part 141 approved ground school includes introductory aerodynamics, meteorology...