Job Description
This is a remote position.
Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...providing essential therapy for children at home and in school. With over 38 years of... ...plus our Journey Travel Program lets you work across the U.S. with the security of a... ...Therapy Assistants, temporary licensees, students and support personnel in accordance with...
...our design practice while championing creative excellence. Acting as a critical bridge... ...execution, this role ensures that design projects are clearly scoped, properly resourced... ...closely with Creative Directors, Project Managers and Account Leads to maintain the...
Description We are looking for a detail-oriented Entry-Level Accountant to join our team in Long Beach, California. In this Contract-to... ...seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...
...We are now hiring for an Apartment Maintenance Tech for a company in Seguin, TX. Please submit your resume to this posting and call our... ..., minor plumbing repairs, and performing various apartment make-ready tasks. Key Responsibilities: Touch-Up Painting: Perform...
...Job Description Job Description Dog Daycare Staff Calling All Dog Lovers! Have you ever dreamed of spending your workday surrounded by a furry, tail-wagging, and lovable crew of dogs? Well, your dream job awaits at Playful Pack! We're on the hunt for dog...