Job Description

General Manager Murgado Ford of Chicago & Murgado Lincoln of Chicago

Location: Chicago, IL Employment Type: Full-Time

About the Dealership

Murgado Ford of Chicago & Murgado Lincoln of Chicago are high-performance dealerships committed to delivering exceptional customer experiences across Sales, Service, Parts, and Finance & Insurance. We thrive on a culture of integrity, continuous improvement, and measurable results.

Position Summary

The General Manager will lead overall dealership operations, ensuring all departments achieve business targetssales volume, profitability, customer satisfaction, and team performancewhile maintaining a strong brand presence in the Chicago market.

Key Responsibilities

• Lead and oversee all dealership operations including Sales, Service, Parts, and Finance & Insurance, ensuring profitable performance and high customer satisfaction.
• Recruit, train, mentor, and evaluate department managers and key staff to maintain a high-performing leadership team.
• Establish departmental goals (monthly, quarterly, annual) aligned with dealership strategy and monitor progress.
• Develop and implement operational plans, strategies, and initiatives to grow revenue and market share.
• Manage financial performance, including profit and loss, expense control, and inventory optimization.
• Ensure compliance with automotive retail regulations, manufacturer standards, and internal policies.
• Act as a public ambassador for the dealership, fostering strong community and manufacturer relationships.
• Lead with a customercentric focus, ensuring excellence in customer service across all touchpoints.

Qualifications

• Minimum 5+ years of leadership experience in automotive dealership operations, preferably as a General Manager or senior management role.
• Proven track record of achieving sales, profitability, and customer satisfaction goals.
• Strong financial acumen with experience managing P&L and operational budgets.
• Excellent leadership, communication, and team development skills.
• Deep understanding of automotive sales processes, fixed operations, and customer service standards.
• Bachelors degree in Business, Management, or related field preferred (or equivalent experience).
• Valid drivers license and acceptable driving record.

What We Offer

• Competitive compensation package commensurate with experience.
• Performancebased incentives and bonuses.
• Medical, Dental, Vision insurance.
• 401(k) with employer match.
• Paid time off and holidays.
• Opportunities for career advancement within the Murgado Automotive Group.

Apply

Send your resume and cover letter highlighting relevant automotive leadership experience to careers@murgadofordchicago.com or apply via our careers page.

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