Job Description

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Help Us Build the Future of Retail Returns

Location: Kent, WA

Salary Range: $75,000 – $125,000 DOE + Equity + Performance Bonuses

ABOUT BUYWANDER

BuyWander is a fast-growing startup reimagining the $800B retail returns industry. We launched in 2024 to help Americans GET AHEAD by offering new and like-new returned items through online auctions and a falling-price bin store. Think: Black Friday meets a treasure hunt—powered by AI and built for everyday people.

We’re backed by top investors and are expanding to our second location in the Seattle Metro (just minutes from IKEA and Southcenter Mall). Our mission is simple: Help people win—shoppers, resellers, and retailers alike. Oh, and the Planet.

THE OPPORTUNITY

We’re hiring a General Manager to launch and lead our Kent store. This is a hands-on leadership role for someone who thrives at the intersection of logistics, people, retail, and chaos. You’ll oversee daily operations, hire and lead the team, drive performance, and build culture from the ground up.

YOU WILL:

• Launch and lead day-to-day operations for our Kent warehouse and bin store
• Build, coach, and inspire a team of 15-25+ across warehouse, front desk, and retail
• Own store KPIs across revenue, inventory throughput, fulfillment, customer experience, and staffing
• Create and execute SOPs for receiving, processing, picking, customer pickup, bin replenishment, and daily close
• Work cross-functionally with our tech, support, and executive teams to launch new tools and scale operations
• Be the face of BuyWander to customers, creating a fun, respectful, and mission-driven shopping experience
• Hold the team accountable to high standards and lead with integrity

WHO YOU ARE:

• 4+ years of experience in warehouse, logistics, or retail operations leadership
• Energized by building from scratch—you thrive in startup chaos
• Detail-obsessed but know how to prioritize what matters
• Clear communicator and confident decision-maker
• Comfortable with software, tech, computers (Shopify like software, barcoding tools, Google, internal dashboards)
• Mission-driven—you believe in building something bigger than yourself
• Bonus: Experience in resale, auctions, liquidation, or high-volume retail

PERKS:

• Equity: Get in early and grow with us as we scale nationwide.
• Room to grow—this is a launchpad role for our national expansion
• Unlimited PTO: Employees can take time off as needed, as long as work responsibilities are met.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Retail

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