Job Description
FuelMaster is seeking an experienced Retail Store Manager to oversee our high-volume retail facility. You will be responsible for the generation and execution of travel center plans to achieve established standards, sales and profit objectives as well as customer satisfaction. As a Retail Store Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. You’ll receive outstanding training, pay, and benefits to ensure that customers’ expectations are exceeded each time they shop at FuelMaster.
Requirements:
• 2+ years retail, restaurant, travel stop or convenience stores, or the petroleum industry, big box, grocery, or department store management experience
• 2+ years experience managing operations with an annual sales volume of $2+ million
• 2+ years experience supervising and training 5-20 employees
• Valid driver’s license and adequate transportation to and from the bank
• Ability to lift a minimum of 50lbs on a regular basis
• Intermediate level PC skills including MS Outlook, MS Word, and MS Excel
• A high school diploma or GED and Ability to communicate (verbally and in writing) in English
Responsibilities:
The Retail Store Manager will:
• Ensure that customer expectations are met
• Conduct meetings with subordinate employees
• Maintain effective vendor relationships • Build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail Store Manager include:
• Ability to create and maintain a customer focused culture
• Always ready and willing to work and grow with their teams to consistently offer professional drivers and travelers the best service on the interstate.
• Make safety the top priority for your team and customers.
• Lead your team with great customer service skills.
• Maintain a high ratio of repeat customers through great service.
• Create a team atmosphere with open communication.
• Coach and develop employees.
• Execute marketing programs to meet/exceed sales targets and drive sales.
• Achieve set financial targets with integrity.
• Tracking inventory.
• Lead by example and take initiative
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