Job Description

divh2Job Opportunity/h2pProvides general administrative and clinical assistance to physicians/nurses treating patients./ppstrongEssential Duties:/strong/pulliPrepares patients to be seen by the physician. Duties include escorting patient to the exam/procedure room, obtaining vital signs, taking patients medical history, updating the patient information sheet, cleaning wounds, removing sutures, changing patient dressings, explaining procedures and providing emotional support as needed, and preparing the patient for exam/procedure./liliAssists physicians/nurses with patient procedures as directed./liliMay assist in providing pre-op and/or post-op medical care to surgical patients./liliCompletes required documentation in a timely manner and in accordance with Hospital policies./liliTriages patients providing information and assistance, scheduling appointments, calling in prescriptions and notifying appropriate personnel of emergency/urgent situations./liliSchedules patients for surgeries, testing, and appointments with specialists; completes required documentation./liliContacts patients to discuss test results, order additional testing, order new medications, etc. as directed by the physician./liliContacts the offices of other physicians and health care professionals to exchange information and obtain necessary referral authorizations./liliAssumes responsibility for preparing and cleaning exam and procedure rooms; restocks supplies, cleans/sterilizes equipment, and notifies appropriate personnel of unsafe conditions and/or equipment in need of repair./liliPerforms a variety of clerical tasks in support of the department or practice./liliObtains insurance pre-certifications for patient appointments, procedures, tests, surgeries, medicines, etc. as required./liliMay transport patients to others areas within the Hospital./liliSupports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organizations policies procedures, and compliance guidelines./liliPerforms other duties as assigned./li/ulpstrongJob Requirements:/strong/pp General Requirements: CPR/BCLS certification/pp Work Experience: No prior work related experience is required/pp Education: Course completion of one of the following programs: Medical Assistant OR Armed forces medic program OR 6 months documented Medical Assistant experience in similar clinic setting/pp Specialized Knowledge and Skills: Knowledge of accrediting and regulatory standards and hospital policies related to the provision of patient care including HIPAA confidentiality and JCAHO mandates; written and computer skills necessary to prepare required documentation; interpersonal skills necessary to effectively communicate with patients, families, physicians, and other health care professionals in the exchange of information; mental ability to complete required documentation in a timely manner, deal with the concerns and emotional needs of patients and their families, and appropriately respond to stressful/emergency situations; physical ability to stand for prolonged periods of time, walk extensively, transfer/lift/reposition/assist patients, and properly utilize the equipment/devices necessary in providing prescribed care to patients; demonstrates ability to use a keyboard as may be required to perform the essential duties of the job/ppUniversity of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status./p/div

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