Delivery Driver/Courier - Lorton, VA Job at Careers at Gentell, Lorton, VA

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  • Careers at Gentell
  • Lorton, VA

Job Description

Job Description

Job Description

Description:

Join Gentell, a national leader in advanced wound care for long-term care, and be a crucial part of our mission to "make it better" every day. With a 99%+ customer satisfaction rate, our Total Wound Care Solution relies on dedicated individuals like you. As a Delivery Driver/Courier, you'll ensure timely delivery of vital products, build strong relationships with our partner facilities, and directly impact patient outcomes. This role involves safe vehicle operation, accurate loading/unloading, and providing exceptional customer service, including stock checks and potential in-facility deliveries. Be the face of Gentell's commitment to quality!

We're looking for a reliable and customer-focused individual to join our team as a Delivery Driver/Courier. You're a problem-solver with a strong work ethic and a commitment to providing exceptional service. You thrive in a fast-paced environment and are comfortable working independently.

Requirements:

Key Responsibilities:

  • Safe & Efficient Delivery: Operate light trucks to deliver Gentell products along established routes, ensuring timely and accurate deliveries.
  • Customer Service Excellence: Build strong relationships with customers, providing courteous and professional service, including in-facility deliveries and stock checks.
  • Vehicle Management: Conduct pre-trip inspections, ensure proper loading/unloading, and maintain accurate vehicle records (mileage, fuel, etc.).
  • Communication & Reporting: Communicate effectively with customers, colleagues, and supervisors, reporting vehicle issues, accidents, and delivery challenges.
  • Documentation & Compliance: Maintain accurate records of deliveries, inspections, and other relevant information, adhering to company policies and procedures.

Essential Skills & Qualifications:

  • High School Diploma or equivalent.
  • Valid Driver's License with a clean driving record.
  • Minimum 3 years of experience in delivery and customer service.
  • Clear criminal background check.
  • Ability to pass a pre-employment drug screen and background check
  • Basic computer proficiency.
  • Strong mechanical aptitude for routine vehicle maintenance.
  • Excellent communication (written and verbal) and organizational skills.
  • Ability to prioritize tasks, manage time effectively, and work under pressure.
  • High level of integrity and a strong work ethic.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 50 pounds.
  • Flexibility to work occasional weekends.

Core Competencies:

  • Customer Focus: Prioritizing customer satisfaction in all interactions.
  • Communication: Clear and effective verbal and written communication.
  • Resilience: Ability to manage stress and maintain composure.
  • Teamwork: Collaborating effectively with colleagues.
  • Problem-Solving: Identifying and resolving issues efficiently.
  • Accountability & Dependability: Taking ownership of responsibilities and being reliable.
  • Ethics & Integrity: Adhering to high ethical standards.

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