Customer Service Representative Job at Compunnel Inc., Winston Salem, NC

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  • Compunnel Inc.
  • Winston Salem, NC

Job Description

Role Customer Service Representative

Location Winston Salem, North Carolina- 27150

(Work from office)

Requirements .

  • Ability to operate a computer in a Windows environment
  • Ability to successfully coordinate and resolve difficult delivery matters with customers and field contacts
  • Skills in handling customer complaints/requests in a calm and refined manner
  • Multitasking capabilities that include but not limited to email, phone, chat, web support
  • Ability to reference detailed reports connected to individual and field performance
  • Written documentation skills
  • Ability to work successfully within a team environment
  • Product knowledge and sales competency
  • Proficiencies in calmly speaking to frustrated customers on varying topics including product availability, off schedule delivery requests, and minimum order adherence
  • Proven ability to work independently with minimal or no supervision
  • Efficient in Microsoft Office applications
  • Experience in Call Center and/or Sales, Customer Service

Education Req

  • HS Diploma or Equivalent.

Job Tags

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Job Summary
  • Location
    Winston Salem, NC
  • Job Type
    Full Time
  • Date Posted
    2026-09-19
  • Expiration date
    2026-10-19