Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
MUST HAVE OWN EQUIPMENT with AT LEAST i5 processor.
Handle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
MUST HAVE OWN EQUIPMENT
Must work at least 15 hours a week.
Must pack a background check.
Strong phone administration skills and active listening capabilities
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
...culture of customer service excellence, environmental sustainability and diversity, equity and... ...results. Guide and direct associate level engineers, technicians and drafters.... ..., Design Engineer, Engineering, Energy, Entry Level Compensation details: 7850...
...members, we bring together a combined 120 years of development experience, 100 years of real estate finance experience, and 75 years of... ...are looking for a proactive and detail-oriented Junior Staff Accountant to join our in-house accounting team. This role is central to...
...to $18/hr. $1300 Sign-On Bonus! Join Elara Caring Where Caregivers Become Heroes! Were on a mission to keep people safe in their homesone client, one smile, one moment at a time! Why Youll Love Being Part of Our Family: Part-Time Hours - We have weekly short hour cases...
...heavy equipment designed and utilized specifically for the airport environment.Why YVR?40-hour work week with generous compensation for overtime work.Eligible to earn a shift premium of $2.50 per hour for night shifts, along with an additional weekend premium of $2.25...
...end-of-day reports via company tools. Complete additional tasks as assigned by other departments. Requirements ~ Ability to work in a fast-paced and changing environment. Minimum 1 year of experience in security, police, military, or a related field (preferred...