CSR Job at Pyramid Consulting, Inc, Jefferson City, MO

SURveVk3aXpvdlRlTWpicU1QVnhRTWVnblE9PQ==
  • Pyramid Consulting, Inc
  • Jefferson City, MO

Job Description

Immediate need for a talented CSR. This is a 06+months contract opportunity with long-term potential and is located in Jefferson City, MO (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-65700

Pay Range: $15 - $16.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Shift: Monday- Friday (9:30 am-6:00pm)
  • Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services.
  • Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance in various applications.
  • Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.
  • Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.
  • Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.
  • Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.
  • Refer families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.
  • Meets or exceeds daily standards for performance, accuracy, customer service, and quality.
  • Participates in training activities as needed.
  • Performs other related work as assigned

Key Requirements and Technology Experience:

  • Key Skills; Call handling
  • Customer Service
  • Microsoft Office experience (Outlook, Word, Excel, etc…)

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

Job Tags

Contract work, Local area, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Waste Pro USA

Regional Safety Trainer Job at Waste Pro USA

 ...Train. Lead. Inspire. Step into a role where safety comes first - and so do people!! The Waste Pro Safety Trainer is responsible for ensuring all operational personnel are trained to company standards. The Safety Trainer in partnership with management and Human Resources... 

Jennings Company Inc.

Commercial Plumbers / Helpers Job at Jennings Company Inc.

 ...Job Description Job Description A family-owned and operated company is seeking COMMERCIAL PLUMBERS and PLUMBERS HELPER ***Commercial Plumber duties:*** Commercial plumbing installation from underground/rough-ins, stack out to trim outs on large scale commercial... 

datacenterHawk

Product Marketing Manager Job at datacenterHawk

 ...We are seekinga Product Marketing Manager (Marketing Manager) to join our datacenterHawk team in Dallas, TX.datacenterHawk empowers people...  ...user experiences Collaborate on content generation to meet inbound organic traffic goals Contribute to the development of lead... 

Banner Health

Medical Office Scribe Job at Banner Health

 ...Per Diem Scribe Position Innovation and highly trained staff. Banner Health recently earned Great Place To Work Certification. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members... 

Soliant

(Work from Home) Sign Language Interpreter Roles in South Carolina for 2025-26 Job at Soliant

 ...Minimum 1+ years intrepreter experience required. (Work from Home) Sign Language Interpreter Roles in South Carolina for 2...  ...year.With our remote contracts, you will be treated as an independent 1099 contractor, meaning youll have flexibility in your personal...