Store Manager / Technician Hybrid AVG ALL IN PAY BASE PLUS BONUSES 40k TO 45k/YEAR CPR Cell Phone Repair by Amtel Repair is hiring! We have a sales-forward approach with consumer electronics, an incredible working environment, and a world-class team that loves solving tough challenges. Our vision is to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store. As the store manager, you should feel comfortable delegating tasks and leveraging your teammates' strengths. It is your responsibility to identify patterns and recurring issues in both front-end and back-end operations. You should have at least a basic understanding of all aspects of the business. Our managers also serve as technicians, specializing in a wide variety of electronic device repairs, including cell phones, tablets, computers, laptops, game consoles, and more. How We're Different We offer several exciting benefits that set us apart from other companies, along with numerous advancement opportunities: Bonus Incentives Health Benefits PTO 401k Pay Advances Promotion Opportunities Child Care FSA (DCA) Benefit Responsibilities Store and employee management, including participating in job interviews Scheduling all store staff to optimize coverage and productivity Staying current on industry trends Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices Selling accessories, device care products, smart watches, headsets, and similar items Possession of wireless device repair certifications (e.g., Apple Certified Technician, CTIA WISE) is a plus Strong oral and written communication skills Teamwork and collaboration skills Basic proficiency in Microsoft Office or Google equivalents Developing and maintaining relationships with carrier employees Ordering parts and supplies Overseeing store appearance, especially retail areas Handling customer service issues and escalations Maintaining store filing systems Managing social media updates for the store Qualifications High school diploma or equivalent Previous retail sales experience Previous retail management experience Successful track record in recruiting, training, engaging, and retaining top talent Proficiency with store operation technology (e.g., POS systems, scheduling systems) Ability to work flexible hours, including evenings and weekends #J-18808-Ljbffr ZipRecruiter
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