Job Description

Job Description

Job Description

Description:

Are you ready to drive impact in the fast-paced world of Sports & Entertainment?

We’re looking for a proactive and strategic Creative Project Manager to join our Client Services team. In this role, you’ll act as the linchpin between clients, internal teams, and the creative process - managing timelines, budgets, and workflows while ensuring nothing slips through the cracks. You’ll own the day-to-day execution of creative projects from concept to delivery, balancing high-quality output with business goals and timelines.

Key Responsibilities:

Project Management:

• Manage client and internal projects from start to finish, using Wrike to own timelines, deliverables, and status updates.
• Scope creative projects with a clear understanding of client needs, timelines, budgets, and available resources.
• Maintain clean, detailed creative work orders that serve as both instruction and documentation.
• Facilitate kickoff and status meetings to keep all stakeholders aligned.

Team Coordination:

• Monitor creative team capacity and help prioritize incoming requests based on designer skillset, availability, and fit.
• Assign and delegate work to ensure the best team is matched to each project, and workflows are followed for consistency.
• Forecast upcoming resourcing needs and support freelancer onboarding when needed.

Client Relations & Administration:

• Serve as the communication hub between creative, client services, and accounts teams.
• Proactively identify blockers and adjust timelines, budget, or resources as needed to meet project goals.
• Reconcile creative costs and budgets monthly in collaboration with the Accounts team.

Education and Experience:

Required:

• Bachelor’s degree in Project Management, Marketing, Communications, or a related field (or equivalent experience).
• 3+ years of experience in project management or account management, ideally within Sports, Entertainment, or a Creative agency.
• Experience with client services and delivering high-quality customer experiences.
• Familiarity working with internal creative teams, freelancers, and independent contractors.

Preferred:

• Certification in Project Management (PMP, ACP, or similar).
• Strong understanding of creative agency workflows, especially in digital or social content environments.

Skills and Abilities:

Required:

• Strong organizational and time management skills with a keen eye for detail.
• Proven ability to manage multiple complex projects under tight deadlines.
• Exceptional communication and collaboration skills across internal and external stakeholders.
• Experience using project management tools (preferably Wrike).
• Ability to make autonomous decisions balancing client needs, team capacity, and budget constraints.
• Comfortable working in a fast-paced, high-pressure environment.

Preferred:

• Proficiency in Google Workspace and familiarity with Adobe Creative Cloud.
• Experience in analyzing project budgets and reconciling costs.

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