Job Description

Associate Experience Specialist

The Associate Experience Specialist is responsible for supporting and driving the associate experience from job offer, onboarding and first year of employment. This role will provide data driven feedback to site leadership, as well as BD Centers of Excellence to help drive meaningful action as it relates to associate experience. This role will be a point of contact for new hires to direct them to the proper resources needed to be successful. The Associate Experience Specialist will be responsible for conducting monthly touchpoints with all new hires to ensure their assimilation and training needs are satisfactory. Ensures compliance with BD quality systems, policies, procedures and best practices, and all local, state, federal and BD safety regulations, policies and procedures. Regular, punctual attendance is an essential job function. Ability to read and write and converse in English. Willing and able to uphold BD Values.

Responsibilities include but are not limited to:

• Provide proactive contact with new hires prior to their first day.
• Active participation in New Hire Orientation, including introduction as the new hires' resource from day one on to help direct them to the appropriate resources (Benefits Direct, IT, ADP, ASC, AccessHR, etc).
• Lead new hire touchpoints at designated intervals. Follow up with direct supervisor on any findings.
• Includes coaching on attendance expectations.
• Gather and compile data from new associate/supervisor 30-day meetings to identify trends, patterns and opportunities.
• Provide monthly data to the site leadership team regarding common themes, opportunities, and proposed actions plans to drive improvement.
• Assists in the planning, organizing, and execution of site events, which includes leading our site activities committee, Service Awards banquet and picnic.
• Provide a newsletter committee with introductory articles spotlighting new hires.
• Required to flex schedule weekly to accommodate meetings and work with new hires on all shifts.
• Drive associate experience in partnership with Associate Resource Groups (WIN, HOLA ARGs) as established.
• Coordinate, welcome and gather data from interns.
• Other duties as required to support the needs of the business.
• Improve retention of associates with less than 1 year of service by 20%
• Drive a positive associate experience from job offer through first year of employment.
• Provides actionable feedback to leadership and Centers of Excellence to improve associate experience.

Minimum Requirement:

• Degree level qualification; or equivalent combination of education and experience.

Work Environment:

• BD is a smoke-free campus. Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas. We appreciate your cooperation in adhering to this policy.
• False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals. Any associate wearing dermals will be required to cover them while working on the production floor.
• Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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