Job Description

The Access Screener assists in facilitating a smooth transition into System services for those who meet entrance criteria or to help ensure a positive experience for those referred to other providers. The Access Screener position offers a full-time employee benefits package including health, dental, vision, retirement, disability, life insurance, wellness program, telemedicine, employee assistance program, paid time off, and a supportive workplace culture. Key responsibilities include obtaining appropriate information to determine if System has the appropriate services for client/patient, gathering information regarding service needs, demographic, insurance and/or payer information, providing information to external resources based on client need/location, representing the System positively, collaborating with community partners and internal service lines, completing required documentation and data entry accurately and timely in the Electronic Health Record (EHR) and other tracking tools, ensuring established timelines are met by monitoring/following up with referrals and/or staff, and meeting established metrics such as return of all calls by 4:00 p.m. of the business day, collaborative documentation, and documentation and follow up of incoming referrals. Knowledge, skills, and abilities required include basic computer skills (Microsoft Office), strong organizational skills, compassion, assertiveness, excellent oral and written communication skills, and customer service orientation. Education requirement is a Bachelor’s degree in Health and Human Services or related field. Employment requirements include successful completion of background checks, new hire orientation, training requirements, current driver’s license, acceptable driving record, and current auto insurance. Physical requirements are sedentary work with occasional exertion up to 10 pounds and repetitive movements for typing and writing. The position offers paid time off, employee benefits, top-notch training, career mobility, and a welcoming, supportive work culture. Brightli is a behavioral and community mental health provider on a mission to improve client care, reduce financial burdens, increase access to mental health and substance use care, and evolve the behavioral health industry. The company values diversity and inclusion and is an Equal Employment Opportunity Employer. The workplace is smoke and tobacco free.

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